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Shipping & returns

Shipping and Payment

Our delivery and payment conditions

1. Delivery options 
2. Delivery area 
3. Delivery costs 
4. Delivery time 
5. Payment options

 

Frozen and Fresh Vegetables deliverable only in Vienna.


1. DELIVERY OPTIONS

a) Delivery by transportation service

2. DELIVERY AREA

The following fixed delivery zones are to be observed by option "delivery by transportation service":

ZONE 1: Vienna (AUSTRIA) and total order amount less than € 30,00 *

ZONE 1a: Vienna (AUSTRIA) and total order amount more than € 30,00 *

ZONE 2: AUSTRIA  and total order amount less than € 50,00 *

ZONE 2a: AUSTRIA  and total order amount less than € 100,00 *

ZONE 2b: AUSTRIA  and total order amount more than € 100,00 *


ZONE 3: BELGIUM / DENMARK / LUXEMBOURG / NETHERLANDS / HUNGARY / SLOVENIA /
SLOVAKIA /LIECHTENSTEIN / CZECH REPUBLIC / GERMANY


ZONE 4: BULGARIA / ESTONIA / SPAIN / FINLAND / FRANCE / UK / GREECE / CROATIA / IRELAND /
ITALY / LITHUANIA / LATVIA / POLAND / PORTUGAL / ROMANIA / SWEDEN / 
BOSNIA-HERZEGOWINA/SWITZERLAND/ICELAND/NORWAY/SERBIA


3. DELIVERY COSTS


The following fixed delivery cost per maximum 28kg package apply to the respective areas:

 

ZONE 1: € 3.00

Zone 1a: €0.00

Zone 2: € 3.80

Zone 2a: € 0,00 

Zone 2b: € 0,00

Zone 3: € 10,90 & Above 100€ Free

ZONE 4: € 30.90 & Above 200€ Free

 

Every delivery is insured for transport free of costs for you with € 520.00 per package.

4. DELIVERY TIME

The delivery times are in: 
Zone 1: max. 1 days         Zone 1a: max 1 days       Zone 2: max 1 days       Zone 2a: max 1 days        Zone 2b: max 1 days

Zone 3: max. 3 days         Zone 4: max. 3 days

5. PAYMENT

The following payment options are as a business customer are available:

- Prepayment by bank transfer 
- Payment on delivery (COD) 
- Payment by electronic Immediately transfer (www.sofort.ag)
- Payment by Paypal
- Payment by CreditCards(Paypal)